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No full, partial, or prorated refunds will be given for Free, Starter, or Pro plans. Annual subscriptions will also not be refunded or prorated if cancellation takes place during the annual term. Mobile users will not be discounted, refunded, or prorated if cancelled between monthly billing cycle.
The only subscription eligible for refunds are the Enterprise level when using the 365 Day Guarantee. Refunds are only valid for fees paid towards Enterprise-level subscriptions. For full details on 365 Day Guarantee Click Here.
